AT-Serv / Remote Monitoring and Graphics Downloading Service for Wincor Nixdorf ATMs

AT-Serv simplifies the process of maintaining and updating your off-premise automated teller machines. From downloading of application updates and new advertising graphics to ensuring that your ATMs are running smoothly, AT-Serv makes it simple. We do the work for you! Enjoy the security of knowing that your ATMs are being remotely monitored round-the-clock by AT-Serv. Our staff quickly detects and corrects issues that occur at your ATMs.

Submit the graphics files and the desired play schedule to AT-Serv, and experienced operators will implement the advertising for you.

Convenience

AT-Serv's greatest asset is its ability to monitor the fitness of your ATMs and manage their software environment with minimal involvement of your resources.

Efficiency

AT-Serv provides all system and staffing resources required to monitor your ATMs and maintain their advertising schedules. Your infrastructure costs are kept to a minimum, while you leverage the expertise of our operators and extensive software distribution and problem resolution facilities.

Flexibility

AT-Serv is based on the AutoTell View (ATV) management product. ATV actively monitors your ATMs and receives notification of any issues that arise on each ATM and provides AT-Serv with a range of corrective functions including remote reboot, remote diagnostics, uploading of log and trace files and downloading of software changes. If the issue cannot be corrected remotely, AT-Serv will dispatch the appropriate service personnel.

ATV is extremely flexible in its software distribution and activation capabilities. Distribution jobs can be scheduled and activated down to the minute. Advertising can be activated according to time of day.

Return on Investment

ATMs represent a new and significant vehicle for advertising by offering direct access to your target audience. Graphics can be combined with coupons and/or vouchers, leading to increased sales of your products and services. AT-Serv provides a cost-effective means of implementing and controlling a complete ATM-based advertising program.

Properly managed ATMs can generate a substantial cash flow for their owners. AT-Serv ensures that this flow is not unnecessary interrupted by situations such as equipment failure, operator error and host-based problems.